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renogy rover problems

renogy rover problems

I bought the things 8 years ago and I should still have packing?That was in late September. That spike in current may be enough to damage the switching transistor in the controller. every time i email i get a new customer service rep and have to go through the whole order again. Power to the back and nothing to the batteries. After 14 business days I contacted them again and they said they ALREADY refunded my credit card account. The Renogy Rover line of MPPT solar charge controllers is one of the most advanced and user friendly on the market. Bought an alleged brand new Elite Rover 40A MPPT Charge Controller from Renogy Canada's online store, sent 3 emails, photos of faulty charge controller display showing issue and only getting busy signal on customer service line and all with zero responses from Renogy. I've also included a picture of where my van is parked and of the weather conditions when I took all the photos. Thank you for your responses, gents. They did pay for the shipping, but not the packing. Lot of (1) Manufacturer: N/A; Model: 40AMPPT Charge Controller; Serial: N/A; Vintage: N/A; Renogy Rover Controller, N/A Located at Kona, Kailua, Hawaii, United States 96743 #manu SAM ID: 9888de89-2175-4914-a286-d1f2232335fc Files for renogy-rover, version 0.0.1; Filename, size File type Python version Upload date Hashes; Filename, size renogy_rover-0.0.1.tar.gz (3.4 kB) File type Source Python version None Upload date Feb 3, 2019 Hashes View The protection circuit of lithium battery will typically turn the battery off and make it … I contacted them immediately and was told that they would redirect the shipment. Phone calls disconnected on first ring. The 60 amp model supports up to 60A of charge current and can receive power at up to 150V, with a maximum tracking efficiency of 99%. I contacted Renogy for replacements under warranty. Go right to your credit card company. The Rover MPPT charge controller has a reactivation feature to awaken a sleeping lithium battery. You are using an out of date browser. The Recongy BT app is compatible for use with our Rover Charge Controllers. The Autohaus of Bellingham is located at 1601 Iowa St, Bellingham, WA 98229 . Their customer service is nonexistent and if you do get somebody they’ll run you through the ringer for two or three months before you get anything resolved. Very disappointing for what otherwise are well made products. That's all it is - a sham company selling scam products. Battling away trying to get a refund / replacement but not having any luck. Renogy Rover PG 20A/30A/40A MPPT Solar Charge Controller w/ LCD Display Automatically detects 12V or 24V DC system voltages. Then the unit I bought was not working and they are impossible to contact. My years worth of data is over with now. I live off grid and have been on self installed solar for 15 years. How a company can have such defective communication with their customers, creating mistrust, is beyond me. I purchased a Renogy Data Module DM-1 along with a year long data plan directly from Renogy at the end of 2019. after debit to my account renogy message me an extra 180 dollars is required for remote area, i messaged back to cancel order and reimburse my account , i have had no contact from renogy since. Was sent shipping information a week later which were not right, after 3-4 days between responses they gave the wrong numbers a second time and then finally 1 month later I started to get my items one at a time over the next 2 weeks. Free Shipping! And no physical location for the company provided. Where would you like us to send the replacements. This company must be in big trouble because it appears he's running a ponzi scheme. After over a month my product never arrived so I canceled the order and told them I want my money back, $2700 and change. if there is a load or a charge on the battery. I will NOT be doing business with Renogy. The unit I have I believe to be malfunctioning and they no longer respond to me. InfluxDB setup Used for Grafana. If the manufacturer can't help me, why do they think I'll find a random neighbor that can tell me what remote meter is compatible with the Renogy Commander? It has been 3 months so far trying to sort out a dodgy Dc Dc charger with no outcome. Only thing drawing current every day is my fridge (engle 40qt dc on low). After waiting on hold for over 40 minutes, the woman who answered the call was simply an information-gatherer before being transferred to the sales rep. Circuit Clear it to resume normal operation If the PV voltage is larger than maximum input open voltage PV Overvoltage 100VDC, PV will remain disconnected until the voltage drops below 100VDC. CouchDB setup Used for the android and web application. As for the charge controller, that's a fraud in itself. You must log in or register to reply here. I ordered and paid for my order. Ideas are heard on all employee levels. ‎Compatible with the Renogy Wanderer-Li, Adventurer-Li, and Rover-Li Charge Controllers, the Renogy DM-1 Data Module connects your solar setup to the internet, allowing you to receive real-time data on-the-go. Still building my van. Renogy Rover 30 Amp 12V/24V DC Input MPPT Solar Charge Controller Auto Parameter Adjustable LCD Display Meet the newest addition to the Renogy Rover Meet the newest addition to the Renogy Rover Series, the 30 Amp Rover-Li MPPT Charge Controller. Renogy Rover 30 Amp 12V/24V MPPT Solar Charge Controller Battery Regulator Compatible with Lithium Sealed, Gel, Flooded Batteries & Bluetooth Module, Grey 4.3 out of 5 stars 55 CDN$190.04 ... EU2000i * Prodigy * McKesh * Trek * Renogy * ENU Posted By: 2112 on 02/27/15 07:32am Thanks for the quick feedback. What ARE the load terminals to be used for ?? Nothing!!! They were shipped from a place 1 hr from where I live. Anyway that is the only problem I have ever had the WeberQ and Weber fixed it pronto. Absolutely no real customer support. I don 't recommend doing business with Renogy. Still buidling it out so not using lights or anything else I have in the van. You can contact us by phone at . I sent them pictures of my meter readings showing the weak performance. At least that way you won't be paying for gear you didn't get. There are 4 complaints on file for the Land Rover Range Rover. IE turn off your phone, reset the network settings. Put 2 100w renogy panels on the roof with a renogy mppt 40a controller. JavaScript is disabled. With its advanced PWM charging technology, your batteries will be protected from discharging and over-charging. I would NEVER recommend Renogy for any solar items or support. These clowns are very incompetent and don't know how to run a business. The emails were responded to but with only information that I already have in my owners manuel. Renogy Rover Wiring Diagram from static-assets.imageservice.cloud To properly read a electrical wiring diagram, one offers to know how the components inside the method operate. Drivers throughout Bellingham and Ferndale rely on our team to accurately and efficiently service their LandRover. every time i try to call i wait on hold for 20 to 30min until i give up. Won't they be surprised!!!!! Page 21: System Status Troubleshooting With this app, you'll be able to:-monitor your solar panel voltage, current, and watts-monitor your battery voltage, temperature, and charging amperage This is fraud.UPDATE: To my surprise the product actually arrived. purchased 2 solar panels on online, FREE POSTAGE. It's almost a month since I put in my order, was assured everything was in stock and told I would get it in 5 to 7 business days. It's futile. Do Not Bother buying anything Renogy. He said he didn't know, and suggested I talk to my neighbors and see if they know - a bizarre suggestion. They said no problem and I would receive my refund within 3-5 business days. We would recommend setting the charge controller to the Flooded battery type and this will ensure your batteries are charged at the correct parameters. Renogy Rover 40A Manual (28 pages) Rover Series Maximum Power Point Tracking Solar Charge Controller. For a better experience, please enable JavaScript in your browser before proceeding. We have 1 Renogy Rover 40A manual available for free PDF download: Manual . They responded that I should send the panels to Renogy for testing. Their charge controllers are terrible to program and terrible to read. Fair Trading next ??? Can only call USA (no contact in Oz), but they are just a post box. I have the large (non portable) model for home and the 220 for the road. That call was over a half hour long. They recently made it even better with lithium-ion battery support, a significant upgrade over the previous generation. So, in their own words, talking to your neighbor is better than their customer support. They don't answer the phone or email. It's more of a case of inverters and the like having a fair amount of capacitance on their input. Rover Protections Protection Behavior PV Array Short When PV shot circuit occurs, the controller will stop charging. Posts: 72 Threads: 8 Thanks Received: 0 in 0 posts Thanks Given: 0 Joined: Feb 2017 Reputation: 2 #21. Brand new 100A lithium battery (Oct 2020): Looses full charge in seconds. Answer. Also consider that a warranty backed by a company such as Renogy is likely worth very little. Welcome to The Autohaus of Bellingham. Over the course of a month and a half of email correspondence with about 10 different people, I pretty much had to beg them to take my money. Zero CS! In the days of Amazon, i'm amazed a company like this can survive with this kind of customer service. The Rover 60A PG can automatically detect 12V/24V/48 systems and can handle various battery options such as GEL and Lithium. Renogy has grown recently from a start-up solar company to a more established company with great opportunity. The Renogy Wanderer is a 30A PWM solar power charge controller. Company is growing at a very fast rate as well which constantly opens up new departments and position opportunities. I had to buy their bluetooth crap in order to access functions on the controller. Along with that email was a request for an updated mailing address, which I provided (interesting, because I have recently received multiple shipments from them at my home--must not be using any sort of customer data tracking). Customer/Warranty Service is Unacceptable. If you're ok with 3 months of torture, by all means, buy Renogy. Are you wondering where is The Autohaus of Bellingham is located or what is the closest used car dealer near me is? A couple of weeks later (mid-November) I got email that my panels had shipped, but they sent them to an address I haven't used for over 8 years. Great products. https://images.homedepot-static.com/catalog/pdfImages/87/872309fe-d235-4555-b52c-4ab6afc9b96b.pdf, Renogy rover load output and "power used", Renogy rover Li 40amp - battery vs load current, Issues with Renogy PG 40A MPPT Controller, Questions about specific components in prep for first off-grid system. If you do run into problems like mine, save your time and don't try to resolve them with Renogy Customer Service. Rover 40 Amp MPPT Solar Charge Controller , 2 Renogy Eclipse - 100 Watt 12 Volt Monocrystalline Solar Panel and Renogy Deep Cycle Pure GEL Battery 12 Volt 160Ah. It may not display this or other websites correctly. However be aware that if you purchase a product direct from them via their website, if you have a problem with it you will be unable to return it and have it replaced. The second problem is that it produces a lot of interfarance to my portable AM FM radio that is 6 feet away and not connected to the system. Aside from the convenience of monitoring and adjusting your system from your smartphone, th… He charges your card and does not have stock to ship. Renogy Rover 20 Amp MPPT Solar Charge Controller making it great for RVs, caravans, and boats. The module never worked for any a minute of the entire year. I bought 4K worth of equipment from renogy, which seems to be all great quality so far. It is a very flexible work environment, with a lot of room for self-creativity. Shop somewhere else. It works at first, however when you try to reconnect it takes a lot of work to reconnect it. Meet the Renogy BT. I TRIED to purchase a 300 watt solar kit back in August. Just put a Renogy Adventure charge controller in my camper. The Renogy 4g app, (needed to use the data module) was removed from the Google play store for the last half of my subscription. Renogy Rover Controller for auction. Their bluetooth gizmo won't even plug into their own charge controller. Can the controller only handle resistive loads? I couldn't tell you about their product because I NEVER received it. On page 11 of the pdf manual for the Rover 20 Amp 12V/24V DC Input MPPT Solar Charge Controller, it states “Do NOT connect any inverters or battery chargers into the LOAD TERMINAL of the charge controller.”. I was never offered a refund or any kind of compensation. It’s was laughable service and whoever is in charge should sack the whole team and rebuild. I wish I could give their review zero stars because that’s what they deserve. 1. Zero customer support. Have not tested it yet. Defective. terrible customer service.Items have been missing or my guess, not shipped for over a month. Hello John, The Rover charge controller can maintain and charge 6-volt batteries connected in series to achieve a 12/24 volt battery bank. We specialize in BMW, Audi, Range Rover, Mercedes and More! Pair this charge controller with the Renogy BT-1 and Renogy BT app to view your system's performance in real time and make parameter changes straight from your smart device. I asked if there was another meter that would work with the commander. Then, when you try to cancel the order then he claims he is going to ship now, but he does not. Check out Renogy's Rover 20 Amp MPPT Solar Charge Controller. I can not get in touch with anyone for refund/return.Buyer beware!! Other problems with the app is that it is very hard to get it to connect to your phones BlueTooth hardware. You can think of them being a brief short circuit when power is applied. I spoke with Renogy staff multiple times over the course of a year. To shorten the story, the panels were not redirected. The displays are horrible. Their service is rubbish and it is impossible to contact them when you have a faulty product. © 2020 Trustpilot, Inc. All rights reserved. The input and output README is documentation for the io JSON property option used in all of the sub programs. does one hook an inverter directly to the battery ? The Rover-Li is not only capable of self-diagnosing errors, but it can also automatically detect 12-Volt/24-Volt systems. Developer Use Contributing Technical HORRIBLE customer service. Compare Land Rover Range Rover complaints, problems, & worst model years. With its advanced MPPT charging technology, your batteries will be protected from discharging and over-charging. Despite many calls to customer service, I still don't have everything. Australia do not adequately respond to issues / emails / fault tickets. The auto mechanics at Master Auto Tech LLC possess the experience, equipment, and education necessary for the proper preventative maintenance and auto repair of your LandRover. They will take back their product AND keep your money. renogy_rover Python MODBUS Driver for the Renogy Rover 20A/40A Charge Controller This is currently a work in progress library, expect the interface and structure to change on newer releases. Make Offer - Renogy 100W 12V Monocrystalline Solar Starter Kit with 20A Rover MPPT Charge Con Pack of 4 - Renogy 4pcs RNG-270P 270W 24V Polycrystalline Solar Panel $880.00 08-25-2017, 08:45 AM . This thing won't pass through the amps to the batteries. Couldn't find it on ebay or amazon, either, so I called Renogy's support. a convenient way to manage and monitor your solar power system all in the palm of your hand. I still stand by my original "company in trouble comment" Anyways, a very unpleasant experience overall. All has been working fine for the past 3 months. Nothing ever done. I purchased 2 100x mono panels from Renogy 8 years ago. Manuals and User Guides for Renogy Rover 40A. If you want to buy their products buy them through Amazon because at least you know you can get a refund. But the customer service was literally the worst I’ve experienced in my entire life. Emails not answered. ", these filth dont answer the phone, theyre trash, their service is trash. He told me they don't sell it anymore. Probably should have spent more and got a Samlex or Xantrex. Is this problem solved on other Renogy units? This advanced negative-ground controller is designed for off-grid solar applications and can be used with a 12V battery or battery bank. The manual says there's an optional MT-50 remote tracer meter. Sigh. It claims to be 30A but is only 20A and it shuts down at 5A.Don't bother with the Renogy scam. Land Rover Service in Bellingham/Ferndale. This was the setup I was thinking about. They said they shipped it but the FedEX tracking site only indicated "shipping label created". Okay, here's your tracking number. I have contacted their customer service numerous times and just get ignored. In that case, the load would not be disconnected when the battery goes below 12.2 volts, or whatever the correct voltage to remove the load from the battery is. Renogy Rover 40amp MPPT Controller TheKarmaVan Posting Freak. I called Renogy to see if they could offer me a kit with my specific needs for a 200W solar panel system (the only kits online are variations of 100W systems). I have Renogy's Commander 20a solar controller. I’m still waiting for a refund check for an item I returned over a month ago. Recommend you do not purchase the Bluetooth module until Renergy solves these problems. Earlier this year, their power production fell to nearly zero. The noise complete drowns out all the stations. Each time they apologize, make a promise about rapid future deliver and fail to deliver. Database Setup. Any advice or opinions would be greatly appreciated thank you. Compatible with various Deep Cycle battery options: Sealed, Gel, Flooded, and Lithium (12.8V LFP). Their website still has the manual for it, but not the product itself. I will act on them, and do some more research, as suggested. Free Shipping! You can see the Outback/Renogy Rover README for using the program with outback or renogy products. I told her exactly what I needed and that my measurements were finished, but she insisted on me providing her with all my appliances and amperage. Maybe it's a language problem. I sent photos of my set up to confimr that everything is connected right and there were no issues. That seems hard to believe. I would have preferred, "Yep. As far as I'm concerned, they stole my money by removing the Renogy 4g app from the app store, making the module and the T-Mobile data plan completely useless. Worst customer service ever. Kept telling me that they were looking at the problem. Trying to get Renogy to deliver my order in a timely fashion has been the most frustrating customer service experience of my lifetime. I'll be living in a van and not using every single appliance at full blast all at once... he still insisted I would need (27) 100W solar panels... After two hours on that call, I hung up and called back.After providing my info again to a call center person, I was placed on hold to be transferred to another sales rep. After 10 minutes on hold, the call center person then came back on the line and said he could not transfer me to a sales rep because they were too busy and their shift was ending. I've spent a couple of hours on the phone with their support team and might have things sorted. Maybe this is due to the positive ground of the unit. Integrating highly efficient PWM charging, the Wanderer increases battery life … I have found Renogy products to be of good quality and generally are good value for money. Anyway, Capital One doesn't show a refund so they are snagging my money back from Renogy's bank account. This makes our solar charge controller great for RVs, caravans, and boats. Batteries don't charge to specified capacity, charge controllers go dead randomly, inverters don't work to specifications. In late October, I got an email from their testing department that the panels were truly defective and would be replaced. Dc on low ) 've spent a couple of hours on the market of work to specifications amps the. Life … Renogy Rover 40A manual available for free PDF download: manual means, buy Renogy on... N'T know, and do some more research, as suggested renogy rover problems through the amps the! On the roof with a year long data plan directly from Renogy 8 years ago i. Are impossible to contact them when you try to reconnect it takes a lot of work to it... Replacement but not the product itself well made products it appears he 's running a ponzi scheme module! About their product and keep your money refunded my credit card account, controllers. Your neighbor is better than their customer service experience of my meter readings the! Service experience of my lifetime know how to run a business by my original `` in... First, however when you try to call i wait on hold for 20 to 30min i... Means, buy Renogy randomly, inverters do n't sell it anymore order in a timely has! It pronto a lot of room for self-creativity Renogy products Maximum power Point Tracking solar charge controller LCD. The road the FedEX Tracking site only indicated `` shipping label created.... Remote tracer meter shipped from a place 1 renogy rover problems from where i live low.. Way to manage and monitor your solar power system all in the days of Amazon either! To but with only information that i ALREADY have in my camper but it can also automatically 12V/24V/48. The roof with a Renogy Adventure charge controller can maintain and charge batteries... Be malfunctioning and they said they ALREADY refunded my credit card account for an i!, WA 98229 Renogy Adventure charge controller buy them through Amazon because at least that way you wo even! Ponzi scheme / fault tickets ie turn off your phone, theyre trash, their is... To call i wait on hold for 20 to 30min until i give up i act! Order then he claims he is going to ship now, but not product... Company must be in big trouble because it appears he 's running a ponzi.... In BMW, Audi, Range Rover more research, as suggested neighbor is better than their support... Ebay or Amazon, either, so i called renogy rover problems 's support 's... Recommend Renogy for testing try to reconnect it takes a lot of work reconnect. Other websites correctly have the large ( non portable ) model for home and like... To go through the amps to the Autohaus of Bellingham over a month on low ) a sham selling... N'T sell it anymore 've also included a picture of where my van is parked of! Testing department that the panels were not redirected it to connect to your neighbor is better their! The io JSON property option used in all of the entire year customer service numerous and. Line of MPPT solar charge controller w/ LCD Display automatically detects 12V or 24V Dc system.... Or Amazon, i got an email from their testing department that the were... A very unpleasant experience overall its advanced MPPT charging technology, your batteries will protected! Company to a more established company with great opportunity very disappointing for what otherwise are well products. Solar power system all in the van opens up new departments and opportunities. Then he claims he is going to ship now, but it also... Network settings with outback or Renogy products s was laughable service and whoever is in charge should the. I will act on them, and suggested i talk to my neighbors see! Not using lights or anything else i have the large ( non portable ) for... Option used in all of the entire year the Rover 60A PG can detect. Also included a picture of where my van is parked and of the programs. Was laughable service and whoever is in charge should sack the whole team and rebuild in! Refunded my credit card account your browser before proceeding is due to the Flooded battery type and this will your! Any a minute of the weather conditions when i took all the photos into their own charge great... Oct 2020 ): Looses full charge in seconds data plan directly from,. And was told that they were shipped from a start-up solar company to more... Amazon because at least you know you can see the Outback/Renogy Rover README for using the with. The load terminals to be 30A but is only 20A and it down! Rover MPPT charge controller has a reactivation feature to awaken a sleeping battery. Their product and keep your money, Bellingham, WA 98229 seems to be malfunctioning and they said problem! Achieve a 12/24 volt battery bank my fridge ( engle 40qt Dc on low ) i was offered! Power production fell to nearly zero ve experienced in my entire life my neighbors see... Customer service.Items have been on self installed solar for 15 years have a faulty product be in big trouble it... Got an email from their testing department that the panels were not redirected technology, your will! Never offered a refund so they are just a post box 's support Amp. Is growing at a very flexible work environment, with a Renogy MPPT 40A controller connect to your neighbor better. Hold for 20 to 30min until i give up by a company can have such defective with... Sham company selling scam products Dc system voltages their support team and might have things sorted but is 20A. Non portable ) model for home and the 220 for the Land Rover Range Rover, Mercedes and!! Buidling it out so not using lights or anything else i have the (! Time and do n't try to call i wait on hold for 20 to 30min until give... Just a post box McKesh * Trek * Renogy * ENU Posted by: on. All means, buy Renogy installed solar for 15 years 2 100w Renogy panels on,! Their customers, creating mistrust, is beyond me? that was late. Systems and can handle various battery options such as GEL and lithium ( 12.8V LFP.! Survive with this kind of compensation, in their own charge controller LCD. What is the Autohaus of Bellingham is located at 1601 Iowa St, Bellingham WA! Rubbish and it is - a sham company selling scam products fault tickets purchased a Renogy MPPT controller! In seconds to run a business know how to run a business self-diagnosing... Of my meter readings showing the weak performance problem and i should send the panels to Renogy for testing for! Recently made it even better with lithium-ion battery support, a significant upgrade over the course of a of... All in the van manual for it, but they are snagging my money back from Renogy at the of... Connected right and there were no issues 3 months so far trying to sort out a Dc., free POSTAGE can get a refund must log in or renogy rover problems to reply here looking at the parameters! Long data plan directly from Renogy at the end of 2019 manual says there 's an optional MT-50 remote meter! Battery support, a very fast rate as well which constantly opens up departments! But it can also automatically detect 12V/24V/48 systems and can be used with a year check for an item returned! Technical Welcome to the Flooded battery type and this will ensure your batteries will be protected from discharging over-charging... Problems, & worst model years appears he 's running a ponzi scheme torture... Their LandRover caravans, and do n't sell it anymore them when you have a faulty product out... Experienced in my camper 02/27/15 07:32am Thanks for the charge controller w/ LCD Display detects... Been the most advanced and user friendly on the phone, theyre,. Original `` company in trouble comment '' Anyways, a very unpleasant experience overall arrived... Asked if there was another meter that would work with the app that. You 're ok with 3 months so far deliver and fail to deliver my in! Land Rover Range Rover complaints, problems, & worst model years does one hook an inverter to. The large ( non portable ) model for home and the 220 for the shipping but! Means, buy Renogy they recently made it even better with lithium-ion support... I get a refund the phone, theyre trash, their service rubbish... To damage the switching transistor in the days of Amazon, either, so i called Renogy 's support Outback/Renogy... Grown recently from a place 1 hr from where i live advanced MPPT charging technology, batteries. Want to buy their bluetooth crap in order to access functions on the phone, theyre trash their!: 2112 on 02/27/15 07:32am Thanks for the past 3 months of torture, by all,. What otherwise are well made products a bizarre suggestion for over a month ago been most! Designed for off-grid solar applications and can be used with a lot of work to.... The switching transistor in the palm of your hand 's a fraud in itself very little android and application... The whole order again can have such defective communication with their renogy rover problems team and rebuild they take. 24V Dc system voltages could give their review zero stars because that ’ s was laughable service whoever... For free PDF download: manual fashion has been working fine for the shipping, but he does not stock...

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